Appointment Confirmation Policy
To accommodate you better and ensure we are maximizing our team’s time to see more patients in need, we have implemented the following appointment confirmation policy.
Here’s how it will work:
- 5 days prior to your appointment, you will receive an email and text message reminder to make sure the appointment still works with your schedule. If not, we encourage you to call us to reschedule.
- 3 days prior to your appointment, you will receive an email and text message reminder with a request to confirm your appointment.
- 2 days prior to your appointment, you will receive an email and text message reminder with a request to confirm your appointment.
- 1 day prior to your appointment – If you have not yet confirmed your appointment, you will receive a text message from our practice, asking you to confirm your appointment by 4pm. Unconfirmed appointments will be released so that another pet can be scheduled.
The goal of this policy is to increase our availability to treat pets in need.
Thank you for trusting us to care for your pet!
Drop us a line!
Please complete the form below and a member of our team will get back to you as quickly as possible. If this is an emergency situation, please call us at 858-755-1511.
Contact Us
We treat your pets like the valued family members they are.
Location
741 Academy Drive
Solana Beach, CA 92075
Click here for directions.
Hours of Operation
Mon - Fri: 8:00 am - 6:00 pm
Sat - Sun: Closed
Contact Info
Phone: 858-755-1511
Fax: 858-755-1511
Email: academyvets@hotmail.com